I want to share something I've been experiencing firsthand.
Small businesses don't really have a back office. They have a business owner doing it all after hours. Reviewing the processing statement. Reconciling the books. Chasing down receipts. Trying to figure out which fees hit the bank account and which ones didn't. All of it crammed into whatever time is left at the end of the day.
I've been using AI in my own business lately and it's honestly changed how I think about all of this. And not in some futuristic, sci-fi kind of way.