For three years, I reported a metric I was proud of.
Mean time to detect: under four hours. Trending down every quarter. Better than industry average.
Then a board member asked a question I wasn't ready for.
"What does that mean for the business?"
I gave him the context. The benchmarks. The trend line. He nodded and moved on.
After the meeting, a peer told me what he'd said on the way out.
"I still don't know if we're safe."
I had answered a different question than the one he was asking. He wasn't asking about detection speed.
Adrian S. Jun 1 1 like