tgroenwals shared this post · Jul 28

2023: Everyone bought AI.
Almost no one changed the work.

For the last three years, most people used AI
↳ To draft faster.
↳ To summarize documents.
↳ To automate repeatable tasks.

They said people are still needed for decisions on the bubble.
Those that required seeing across systems.
Edge cases that needed judgment.

Across BCG, Deloitte, McKinsey and Anthropic, a pattern is emerging.
Automation is not enough.

Not anymore. Agentic AI changes the map.

In most companies, it takes a custom IT project to make 17 different systems talk.

Dora Vanourek Agentic AI is powerful, but it doesn't remove the need for good governance. If an organization has unclear decision rights, AI can simply make poor decisions faster. The operating model still matters.

Betsy Tong Author Dora, good governance keeps AI decisions aligned with strategic business goals.

Maryann (MJ) Jamieson Betsy an AI that has to trace its own logic before acting is a step towards solving a trust problem many rollouts don't get near.

Betsy Tong Author Maryann, transparent, traceable logic builds real confidence in AI rollouts.

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