Founders shouldn’t manage customers across 7 different tools.

Most founders start simple, then slowly accumulate tools for support, feedback, roadmap, analytics, and announcements. Each one adds another dashboard, another login, and another place where customer context gets lost. CustomersProof replaces that fragmented workflow with one system.

See every customer across all your projects - live.

Stop checking multiple inboxes, dashboards, and email threads just to stay on top of customer activity. CustomersProof automatically brings support chats, bug reports, feature requests, testimonials, and visitor activity from all your projects into one real-time control center.

Why founders love this

Everything updates live

New chats, votes, reviews, and bug reports appear instantly across all projects.

One inbox for every project

Manage multiple SaaS products, client projects, or side businesses from one screen.

Never miss customer signals

See support requests, feature demand, churn risks, and positive feedback the moment they happen.

app.customersproof.com / projects

Live

Everything updates in real time across every project you manage.

Your all-in-one customer management cockpit.

Replace 5-7 separate SaaS subscriptions. Every widget, page, and popup is 100% customizable to match your brand.

Collect, manage, and showcase testimonials

Everything you need for social proof in one place. Smart Auto-Collect proactively asks for reviews at strategic moments in the customer journey - boosting collection by dozens of percent vs passive widgets. Bulk-import the reviews you already have from dozens of sources. Then showcase your wall of love with 10 fully customizable widgets anywhere on your site.

• Smart auto-collect at strategic customer-journey moments - toggle on or off any time
• 10 customizable showcase widgets - masonry wall, carousel, rating badge, video grid, and more
• Bulk import from dozens of sources - Google, G2, Trustpilot, Capterra, Twitter, Facebook, Instagram, YouTube, ProductHunt, and more, plus CSV
• Collect via widget, hosted "wall of love" you share by URL, or in-app prompt

Customer support that builds loyalty

Happy customers stay. Customer support isn't about closing tickets fast - it's about making people feel heard, understood, and looked after. CustomersProof gives your customers every way to reach you - a chat bubble on your site, a hosted contact page they can email or share by URL, an embeddable contact form - and gives you one inbox to manage all of it, from a quick chat reply to a multi-step ticket.

• Every channel in one inbox - chat widget, hosted contact page, embeddable form, direct email
• Reply in live-chat mode for quick answers, or switch to ticketing mode with statuses, priorities, and assignment for complex cases
• Internal notes hidden from customers - pinned to a customer or a specific ticket, so context never gets lost between handoffs
• Statuses (open / responded / closed) and priority levels (low / regular / high) to keep your inbox triaged

Bug reports

Customers hate writing detailed bug reports - so most bugs never get reported. CustomersProof gives them a simple report button anywhere you put it (widget, hosted page, or shared URL), and you manage the whole triage queue in your dashboard. No more "it broke but I don't know what I clicked" tickets.

• Multiple capture surfaces - embedded widget on any page, hosted bug-report page (share by URL or email), in-app form
• Customers report bugs with a screenshot and a short description - no technical jargon required
• Manage statuses (new / in progress / resolved) and add private internal notes for your team
• 100% customizable look - match your brand colors and design
  Slack alerts firing twice for the same trigger

via widget · screenshot attached · 11h ago

New CSV export cuts off long reviews

via hosted page · reproduced · 2d

In progress Mobile dashboard hides delete button

via in-app form · fixed in v2.4 · 5d

Resolved

Feature requests & voting

Stop guessing what to build next. Let your customers submit ideas, vote on what matters, and comment to add context - so every sprint ships what people actually want. When a request is ready to ship, one click promotes it straight to your public roadmap. No copy-pasting between tools.

• One-click promote any feature request to your public roadmap - and demote back if priorities change
• Public board with vote counts, comments, and threaded discussion
• Multiple capture surfaces - widget on any page, hosted feature page (share by URL), in-app submission
• 100% customizable look - colors, layout, status labels - match your brand

Public roadmap

A public roadmap turns your product into a conversation. Customers see what's coming, vote on priorities, and watch their requests move from Planned → Building → Shipped. You have full control over the stages - add, rename, reorder, recolor them to match your process.

• Fully customizable stages - add, edit, remove, reorder columns to fit your workflow
• Embed on your site OR share a hosted roadmap page by URL - works anywhere
• Users vote and comment on roadmap items - no separate tool needed
• 100% customizable design - colors, fonts, stage names - match your brand

Announcements that always arrive

Every release is a chance to bring customers back - but email tools are expensive and your messages keep landing in spam. CustomersProof delivers announcements directly inside your product, where users actually see them. No newsletter fees, no spam filters, no deliverability anxiety.

• Direct in-app delivery - personal, instant, never sent to spam
• Cancel your newsletter subscription for product updates - save $20-200/mo on email tooling
• Multiple formats - banner at the top of the page, modal popup, or in-app message - pick what fits
• 100% customizable design - colors, fonts, CTAs - match your product UI exactly
  v2.4 - Webhooks are live

Sent Spring sale - 20% off basic plans

Modal popup · brand-matched design

Sent We miss you - here's what's new

In-app message · no Mailchimp needed

Scheduled

Visitor & conversion tracking

All your traffic data, conversion funnels, and ROI metrics in one place - sitting next to the customers and conversations those numbers represent. See who's on your site right now, track every conversion goal, and measure ROI on every channel. No cookie banner, GDPR-safe.

• Live visitor view - see who's on your site right now, where they came from, what page they're on
• Conversion goals + funnels - visitor → signup → paid, with drop-off rate at every step
• ROI by traffic source - know which channels make money, not just which bring clicks
• Privacy-friendly - no cookie banner needed, GDPR-safe out of the box
  · 1,486 visitors · 28 conversions (1.9%) · 7 users live now