# In-Product Feedback Survey Tool
Canonical: https://social-archive.org/arc/0nNFpR4Oxe
Original URL: https://www.mapster.io/
Author: Mapster Team
Platform: web
Share mode: full
## Content
your-website.com ### Live Survey This is a demo survey, click through to see how each question type looks and works. You can also collect feedback by sending users [a link like this one](https://www.mapster.io/s/3272d634) Ask at the right moment ## In-product surveys, fired at the crucial moments, with context and identity These are live. Click through them. This is exactly what your users see, docked in your product at the right time. After onboarding ### Onboarding just finished First impressions are fresh. Ask for CES before habits set in. After feature use ### They just used a feature Catch the reaction while it is hot with a one-tap CSAT. Pricing exit intent ### About to leave pricing Capture the exact objection at the moment it exists. 30-day milestone ### 30 days of active use Enough context for a real signal. Run the Sean Ellis PMF question. After support ### Support ticket resolved Measure effort (CES) while the interaction is fresh. ### Your moment is not here? Trigger on any user action or attribute. If you can fire an event, you can ask the right question. [Build your first survey](https://www.mapster.io/sign-up?utm_content=home_inproduct_examples_cta) Segment ## Every Response comes with the User and Context behind it From "scores look fine" to "here's exactly what to fix" VS Generic feedback tools "100 users are happy, 40 are unhappy." ✗No context. No action. No segmentation. Mapster - user-linked feedback ✓ 100 happy users · pro plan users · from USA · "love onboarding" ✓ 40 unhappy users · free plan users · from United Kingdom · "frustrated by pricing" ContextSegmentsAction Now you know exactly which users need help, and why. Build ## Build smart Surveys with Conditional Logic Send power users to a feature-request ask. Route detractors to a deeper "what went wrong?" Higher completion rates, cleaner feedback, no dead ends. Use Cases ## What you can do with user-linked feedback Mapster is built to understand users, improve retention, and grow revenue. Track NPS by segment Run NPS surveys in-product and break the score down by plan, role, or region instead of one blended number. [Run an NPS survey](https://www.mapster.io/sign-up?utm_content=home_usecase_cta) Measure CSAT at key moments Run CSAT after onboarding, a launch, or a support touch, and compare how each segment scores. [Set up a CSAT survey](https://www.mapster.io/sign-up?utm_content=home_usecase_cta) Run microsurveys in-product One or two question microsurveys triggered at the right moment, so you get answers without interrupting the flow. [Add a microsurvey](https://www.mapster.io/sign-up?utm_content=home_usecase_cta) Collect customer feedback & Track customer satisfaction over time Gather feedback from your real users across the journey, with every response linked to who they are. [Start collecting feedback](https://www.mapster.io/sign-up?utm_content=home_usecase_cta) Decide what to build next Collect product feedback tied to who asked, so you build by segment and value, not by who is loudest. [Decide what to build next](https://www.mapster.io/sign-up?utm_content=home_usecase_cta) Measure Product Market Fit Run the Sean Ellis PMF survey and see which segment would be 'very disappointed' without you. [Run the PMF survey](https://www.mapster.io/sign-up?utm_content=home_usecase_cta) For anyone building a product ## Automatically survey your users while they use your product or browse your website Every response linked to a real user, so you build for the segment that drives your business, not the one that shouts the loudest. Run NPS, CSAT, and product feedback right inside your product. [Start Collecting Feedback](https://www.mapster.io/sign-up?utm_content=home_bottom_cta) Free plan available · No credit card required
## Media
1. image: https://social-archiver-api.social-archive.org/media/archives/arc/qRthuE9sjZ/media/0.png